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Trends and Issues in Global Tourism - 2012

This book offers insights into important trends and future scenarios in the global tourism and travel industry. Besides the general topics it analysis current challenges and impacts resulting especially from developments in social media, corporate social responsibility and eco-mobility. Sustainability in the global tourism sector and particularly exo-mobility is one of the top themes to-be and therefore a focus of this book. Among the contributors to the book are well-know notabilities from institutions such as the UNWTO and top executives of various segments of the tourism and travel industry. The articels are based on presentations and panel discussions at the world’s largest tourism convention, the ITB Berlin Convention.

The Editors are Prof. Dr. Roland Conrady, Worms University of Applied Sciences, Department of Tourism and Travel, Worms Germany and Dr. Martin Buck, Messe Berlin GmbH, Competence Centre Travel and Logistics, Berlin Germany.

The author of the article: „Qnigge® in Eventmanagement“

Markus F. Weidner

Markus F. Weidner ist Autor, Referent, Trainer aus Leidenschaft und der Experte, wenn es um das Thema „Freude an Qualität“ geht. Seine Erfahrungen im Qualitäts- und Service-Management sammelte er in der Hotellerie. Er eröffnete zwei große Hotels und baute anschließend ein internationales Beratungsunternehmen auf. Markus F. Weidner ist Befürworter von Werteorientierung, klaren Regeln im Service und transparenter Führungskultur.


ISBN 978-3-642-27403-9
276 Seiten, gebunden
€ 106,43 (D)